Delivery & Returns

Delivery Overview

Free delivery on all orders over £25.

£2.95 delivery cost for all orders under £25.

If you order before 3pm on a weekday, your order should be delivered within 3-5 working days.

Your parcel will either be sent with Royal Mail or our courier company UK Mail.

Express Delivery

When offered during checkout, our Express Delivery, means that if you order by 3pm on a weekday, your parcel should arrive in 1-2 business days. We will send your parcel, depending on size, via Royal Mail 1st Class or UK Mail Next Day.

Delivery Exclusions

Unfortunately, due to the high cost charged by our delivery partners, we cannot offer standard or free delivery to the following regions: The Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands, Northern Ireland. If you live in one of these areas, then please contact us in advance to see what we can do to help.

Collection Facility

Please note that we do not offer a collection service. As an online-only business our stock is stored in a facility which does not provide access to the public.

Returns

How do I cancel/return my order?

If you are not 100% happy with your order, then you can cancel your purchase within 30 days and return the product to us for a refund. Your product must be unused and in its original packaging. You will be responsible for the cost of returning the package unless there is a fault with it (in which case please contact us for guidance before commencing a return). Our full terms and conditions on cancelling and returning your item can be found here.